• Marisa and Richard posted an update in the group Group logo of Snowden Community GroupSnowden Community Group 4 months, 3 weeks ago

    1) ERRATIC MAIL DELIVERY. Some of you have probably noticed the erratic mail delivery during the last several weeks: daily delivery considerably later that we were accustomed to, and misdelivered mail. (E.g., for the last two Saturdays, we received several items each time addressed to our neighbors.) In two calls to the White Salmon Post Office (509-493-3904), we learned that they’ve been training a new carrier or two, and to let them know in the future if we/you have further concerns/problems/suggestions. So we suggest that you also call the P. O. if you have such.
    2) “INFORMED DELIVERY” . In searching the website about the above, discovered that the Postal Service has introduced a (free) useful “Informed Delivery” (I. D.) service. Here’s their description: “Digitally preview your mail and manage your packages scheduled to arrive soon! Informed Delivery allows you to view greyscale images of the exterior, address side of letter-sized mailpieces and track packages in one convenient location.” So, once you sign up, you can choose to receive a daily (before 9 A.M.) list of photos of the envelope-sized pieces of mail that should be delivered to you later that day! Here’s further info. from another website: “While email seems like the least disruptive option for delivery, you can also elect to receive these images via text, or check them out on your USPS Mobile App, which is available on both Android and Apple devices.” This service obviously has at least a couple of benefits: to assure that you’re receiving your mail that left the P. O., and — for those of us whose boxes are a considerable distance from the house — to decide perhaps to forgo going to the box that day if nothing really important/sensitive is expected to be there. To sign up, you first need a basic account. (If you accidentally use .gov, you’ll be redirected to the former.) The first headline on their webpage (current as of April 30): “If it’s in the mail it’s in your e-mail”. Click there to sign up. Once you establish your basic USPS account (unless you already have one), you create your Informed Delivery account, then verify your identification (answering questions only you should know the answer to), and finally select your notification options (e.g., you now need to actually turn I. D. on, etc.) Fairly straightforward, but an “amusing” (?) sidelight we experienced : After entering our current address and verifying our identification for the I. D. account, I clicked to check our incoming mail. It took me a few seconds to realize I was seeing pictures of the mail being delivered today (and for the past week, in fact) to the residents of the out-of-state house we sold over five years ago! Surprising, as I’d previously entered our current address for I. D., and correctly answered the security questions. A simple matter, of course, to update “My Profile” on the original USPS account that I’d established several years ago. But you might have thought that — (i.e., so much for security). Anyway, this seems like a wonderful new service that many of you may likely want to take advantage of.
    Richard (and Marisa)

    • Hello. We have also had a lot of problems with recent mail delivery – packages delivered to the wrong address, packages placed in a neighbor’s hold box at the post office, etc. Steve spoke to the postmaster twice about the problem and he was very helpful. While our delivery person is new to our route, he used to have a route in the Dalles so I would think he would be a quicker study. In talking to him he also did not seem to even know certain rules i.e. you can leave a package if someone is not home unless it requires a signature. When we went to the post office to complain the 2nd time and have them track down a package for us, the delivery person also came out to speak to us. His solution was for us to get a P.O. box and make the 20 mile roundtrip to the post office every day. If you are having problems, I would suggest you speak directly to the postmaster and not anyone else at the post office because the postmaster is in charge and we did not think the other person we spoke to once was very helpful.

      • Yes, good suggestion about contacting the postmaster directly — James Hamilton. (He replaced Sue Gross last Aug. 10 [2017]. An article about it appeared in the Aug. 17 issue of The Enterprise.) R

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